Data Privacy Statement

Last update: 02 March 2022

The website www.wyreoak.co.uk is owned and operated by Wyre Oak Limited.

We at Wyre Oak Limited respect your concerns about privacy. A ‘privacy notice’ lets you know what happens to any personal data that you may give us or that we may collect from you or about you.

None of the information we collect is passed on to other parties, except when required as part of the business services we provide for you, or as required under law.

If you do not agree to these terms, you must leave our website immediately.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address, phone number, postal address.
  • Information about your specific project that you provide to us.

What we do with the information we gather

We collect this information for the purposes of communicating with you, for carrying out a service and for invoicing.

Your personal data will be strictly confidential and will only be shared with third parties where necessary for the performance of our service or where you have provided prior consent.

Data Retention

Your personal information will not be stored for longer than necessary for the purposes for which they were collected or as required under applicable retention policies and/or in accordance with applicable law.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All electronic information is held in a secure environment.

Our website and cookies

In addition, when you visit our website www.wyreoak.co.uk, we may collect certain information by automated means, such as cookies. The information we collect in this manner includes IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken, and dates and times of activity.

Cookies are small pieces of information, stored in simple text files, placed on your computer by a website. Some cookies can be read by the website on your subsequent visits. The information stored in a cookie may relate to your browsing activities on the website, or a unique identifier so that the website can ‘remember’ you on your return visit. Other cookies are deleted when you close your browser and only relate to the working of the website.

Cookies on our websites do not contain personal information from which you can be identified.

Most browsers allow you to turn off cookies or to customise your settings for cookies. To find out how to do this, see the ‘Help’ menu on your browser. Please note that if you turn off cookies or change your settings, some features of the website may not work correctly.

We also use Google Analytics to assist us in the functioning of this website. This service helps us to provide relevant information in an easily accessible format. The following google analytics cookies are only set if you select ‘allow all’ on the cookie information banner or if you choose to set preferences and enable the analytical cookies preferences:

Controlling your personal information

We do not ever share your personal information with anyone else unless you request it or unless we need to in order to provide you with the information or service you have requested.

You have a number of rights in regard to your personal data. These include the right to request access to, rectification or erasure of personal data we hold, or restriction of processing concerning your data, or to object to the processing as well as the right of data portability.

If you wish to make any such requests please write to Wyre Oak, Grey Green Farm, Crundalls Lane, Bewdley, DY12 1NF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above addresses. We will promptly correct any information found to be incorrect.

Right to Complain

If you have any concerns about how we have handled your personal data, please contact us so we may address them.

You also have the right to lodge a complaint with the supervisory authority, the Information Commissioner’s Office, about how we manage your data.

Changes to this policy

We will regularly review this privacy notice and update it where necessary. This policy was last updated in March 2022.

How To Contact Us

If you have any questions or comments about this Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact Wyre Oak by emailing gdpr@wyreoak.co.uk.

You also may write to us at:
Wyre Oak, Grey Green Farm, Crundalls Lane, Bewdley, DY12 1NF.